Terms & Conditions

Welcome to the stickrs.uk Online Shop terms and conditions of use.

By accessing this website and using our online shop we assume you accept these terms and conditions in full. They are therefore important, so please take a few moments to read them. If you do not agree with any of the terms and conditions provided below please do not use our online shop.

You should periodically check these terms and conditions. We reserve the right to update them at any time. This does not affect your statutory rights.

1. Terminology

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements. “Client”, “Customer”, “You” and “Your” refer to you, the person using this website and accepting the stickers.uk (website by HastingsDesigner) terms and conditions.
“We”, “Our” and “Us” refer to HastingsDesigner.
“Website”, “Site”, “Online Shop” refer to stickrs.uk website.
All words of the above terminology in the singular, plural, capitalised forms are taken as interchangeable and referring to the same.

2. Our details & contacts

Our business address:

St Andrews Market
1 Waldegrave Street
TN34 1SJ

Office working hours:
Monday – Friday 9.00am to 5.00pm
Saturday 9.00am to 4.00pm

Customer support contact:

contact@hastingsdesigner.co.uk / Tel: 07413 141025

3. Sale contract and goods

We do our best to ensure all products on the site are accurately described and available for dispatch within timeframe stated in shipping and delivery terms. Should an error occur or an item be unavailable we will contact you with an offer of either reconfirming your order with the correct details or cancelling your order in which case a full refund of the amount paid will be issued.
In the event that, after you place your order, we discover an error with the advertised prices or availability, we reserve the right not to supply the goods ordered and to offer a refund or alternative goods.
The goods you order will be sent to the address you give when you place your order unless agreed in writing.
Prior to dispatch of your order additional verification or information may be required. If the address you provided is incomplete, or we require additional information to confirm it, we reserve the right at any time after receipt of your order to place it on hold or cancel it if additional information we require is not provided after our best efforts have been made to contact you.
Payment can be made by any method we offer during checkout process on our site. Your order can’t be dispatched until payment in full has been cleared.
We have the right to terminate the contract and cancel your order if full payment for the goods is not received in cleared funds or the terms of this agreement are breached in any way.

4. Shipping and delivery

We aim to dispatch all orders within 1-2 working days of cleared payment. Majority of orders placed before 2pm during working days usually dispatched the same day.
Once dispatched, orders usually arrive within the timeframe stated at the checkout. In the case of a lost or delayed delivery we need to wait at least 7 days for UK, and 14 days for international orders, after dispatch before we can offer a replacement.
We will have no liability to you for any delay in the dispatch or delivery of the products ordered.
In the event when a customer places an order using an address that is incorrect it will be customer’s responsibility to locate the delivery. We will only be able to resend the order once the original order has been returned to us.
If a customer fails to take delivery of the order for any reason, and it has been returned to us, we reserve the right to store the goods until the customer contacts us to arrange a redelivery in which case we may request additional charge for any costs associated with redelivery.

5. Returns

If you decide to return the goods and cancel your contract under the Distance Selling Regulations we shall refund or re-credit you within 30 days for the amount paid. On exercising your right to cancel you will be required to return the goods in original and unused condition to us. Should you fail to return the goods, we reserve the right to deduct any direct costs incurred in retrieving the goods.
Goods which were damaged or faulty when delivered may be returned for a full refund. You must notify us of the issue within 7 calendar days of delivery. We offer a free replacement for damaged or faulty goods in which case you are not required to return these goods. In order to receive a free replacement you may be required to provide a photograph showing the damaged or faulty goods.
In cases when the goods were damaged by you due to incorrect use, or due to not following the instructions provided with the goods, you may not return them for a full refund and we cannot accept such returns.
We cannot accept any returns for goods which have been specifically manufactured or personalised for you. These items are exempt from the Distance Selling Regulations.
If you have further questions about our returns policy you are welcome to contact us prior to purchase.

6. Product information and images

We do our best to ensure all product information and description on the site is accurate.
All specifications, product descriptions and prices on this site are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We make all reasonable efforts to provide accurate representation of our products, including the applicable colours. However, the actual colour you will see will depend on your device and the way its display is configured, and we cannot guarantee that your device will show accurate representation of such colours. Therefore product images on this site are for illustrative purposes only and may differ from the actual product.

7. Site and content rights

Unless otherwise stated, we own the intellectual property rights for all material on stickrs.uk. All intellectual property rights are reserved. You may view and/or print pages from the Site for your own personal use subject to restrictions set in these Terms and Conditions.

You must not:
Republish material from the Site;
Sell, rent or sub-license material from the Site;
Reproduce, duplicate or copy material from the Site.
Redistribute content from the Site (unless content is specifically made for redistribution).

8. Hyperlinking to our online shop

You may link to this website as long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; (c) fits within the context of the linking party’s site; or (d) as long as your website does not contain content that is offensive or not complying with the law in the United Kingdom.
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our Website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Website, you agree to be bound to and abide by these linking terms and conditions.

9. Disclaimer

We take all reasonable steps to ensure that the information on this Website is correct. We may make changes to the material on this Website at any time and without notice.
To the extent that the website and the information about products in this online shop are provided free of charge, we will not be liable for any loss or damage of any nature that may arise from use of this website.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

10. Liability

We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims.
We have no liability to you for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the goods being dispatched.
We take all reasonable precautions to keep your personal details and order details secure. However, we will not be liable for any unauthorised access to the information supplied by you. Only basic contact and order details are kept by us. No credit card details are stored by us.
We shall have no liability for any damage or injury caused as a result of the use of any product we offer on this site. It is the customer’s responsibility to ensure that the item is safe and suitable for the intended use before using it.
In cases when goods arrive damaged, faulty or incorrect, our liability shall be limited to the original purchase price of the goods.

11. Warnings

The products offered on this site should not be used by children under 6. None of the products are toys and none suitable for children under 3.

12. Severability

If any term of this contract is held to be invalid it will be severed but the remaining provisions will continue to apply.

13. Jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.